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Our charges

We promise stable bills and energy security.

Decentralised networks Centralised networks

Our ground source heat network charges are reviewed periodically.

In a decentralised network (where you have a heat pump in your home) the occupier pays a fixed monthly fee.

In a centralised network (where a larger central heat pump serves several homes) your heat use is metered so there’s a standing charge plus a unit charge.

Please see here for an explanation about our two different types of ground source heat network.

The difference in charging is because in a decentralised network, the occupier pays for the heat pump electricity, operation and maintenance whereas in a centralised network, those costs are shared by all customers across the network.

Decentralised network charges

Region one

Monthly charges

  • A: £30.56
  • B: £34.55
  • C: £41.16
  • D: £43.60
  • E: £49.08
  • F: £56.89
  • G: £77.26

Region two

Monthly charges

  • A: £30.93
  • B: £35.56
  • C: £42.30
  • D: £44.68
  • E: £51.28
  • F: £59.99
  • G: £80.71

Region three

Monthly charges

  • A: £31.90
  • B: £36.54
  • C: £44.18
  • D: £46.51
  • E: £59.55
  • F: £65.74
  • G: £81.79

Centralised network charges

Region one standing charge

Monthly charges

  • A: £37.00
  • B: £38.00
  • C: £40.00
  • D: £41.00
  • E: £43.00
  • F: £44.00
  • G: £49.00

Region two standing charge

Monthly charges

  • A: £38.00
  • B: £39.00
  • C: £41.00
  • D: £42.00
  • E: £44.25
  • F: £46.00
  • G: £51.00

Region three standing charge

Monthly charges

  • A: £40.00
  • B: £41.00
  • C: £43.00
  • D: £44.00
  • E: £47.00
  • F: £49.00
  • G: £54.00

Variable charge applicable to all regions

15.5 pence / kWh

Note: All charges shown excluding VAT.

Key:

  • A: 1 bed
  • B: 2 bed flat or terrace
  • C: 2 bed semi or detached / 3 bed flat or terrace
  • D: 2 bed bungalow / 3 bed semi
  • E: 3 bed bungalow or detached
  • F: 4 bed
  • G: 5+ bed

Are there any other charges?

Per our Terms and Conditions of Supply for Centralised and Decentralised networks, the following charges also apply:

  • Abortive Call-Out Charge: £40.00
  • Disconnection Charge: £130.00
  • Reconnection Charge: £130.00

Got a question?

Please contact us and we’ll be happy to help.

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